Return & Refund Policy

1. Eligibility for Returns

  • Returns are accepted only for T-shirts that are unused, unworn, unwashed, and in their original condition with all tags and packaging intact.
  • Return requests must be made within 7 days of delivery.
  • T-shirts showing signs of wear, stains, damage, or alterations will not be eligible for return.

2. Non-Returnable Items

  • T-shirts that have been worn, washed, or altered are not eligible for return.
  • Products purchased during clearance sales or special promotions may not be eligible for return unless defective.

3. Damaged, Defective, or Incorrect Products

  • If you receive a damaged, defective, or wrong T-shirt, you must notify customer support within 48 hours of delivery.
  • Clear photos or videos of the product and packaging are required for verification.
  • Once approved, a replacement or refund will be processed.

4. Return Process

  • To initiate a return, contact customer support at mudraks@yahoo.com with your order details, reason for return, and supporting images if applicable.
  • After approval, instructions for return shipping will be provided.
  • The product must be securely packed to avoid damage during transit.

5. Return Shipping

  • Customers may be responsible for return shipping charges unless the product is defective, damaged, or incorrect.
  • Original shipping charges are non-refundable unless the return is due to an error on our side.

6. Refund Process

  • Refunds are processed after the returned T-shirt is received and inspected.
  • Approved refunds will be issued through the original payment method.
  • It may take 5–10 business days for the refund to reflect, depending on your payment provider.

7. Exchange Policy

  • Exchanges are subject to product availability.
  • If the requested size or product is unavailable, a refund will be issued.
  • Only eligible items meeting return conditions can be exchanged.

8. Important Notes

  • Slight color variations may occur due to lighting or screen differences and are not considered defects.
  • Customers are advised to check the size chart carefully before placing an order.

9. Contact Support

  • For any return, refund, or exchange-related queries, please contact:
  • mudraks@yahoo.com